Enhancements to Cleardocs website

Veena Pingali, Java Web Developer

Cleardocs is constantly looking to improve the service we provide to you. As part of this, we have recently changed the way our mega menu (ie the main navigation menu) works on our website.

So, here is how the improved menu looks:

 The new menu bar improves page speed, landing you on your chosen product page faster.

Product pages contain:

·        pricing information;

·        all the information you need to know about the product in ‘General Information’ and ‘Frequently Asked Legal Questions’ sections;

·        links to resources including samples documents and information checklists ; and

·        access to start a new order.

Although you can no longer aceess your document orders from the mega menu, a complete list of all your orders can be viewed on the ‘MyDocuments’ page.

After logging in to Cleardocs website, to navigate to my-documents page, click on MyDocuments blue button.

This page gives the categorized list of all documents created by you along with the status of each document.  The ‘Filter by’ option provided on the top to view documents allows you to view the documents based on the status, product name and creation date.

More improvements are on the way.

+Cleardocs Thomson Reuters

Changes to cleardocs.com

Harin Wijenayake – Marketing Manager, Cleardocs

As most of you may know, Cleardocs was acquired by Thomson Reuters – a global leader for sourcing intelligent information for businesses and professionals in July 2011 and in 2012, Cleardocs celebrated its 10 year anniversary.
 

Over the past 11 years, the Cleardocs website has seen some major changes – both in look and functionality.

2013 is a year for further change.

Any changes we make will be in line with our value proposition – clarity | simplicity | ease of use – keeping it simple for our valued customers. 

In keeping with that value proposition, we're about to give the website a refresh in look, feel and functionality. We hope you like it.

Over the next few months you may notice some changes to www.cleardocs.com.  The changes we’re making will be improvements, making our website more efficient for you.

What will the website changes mean?

The changes will make using our website much easier:
- Easier navigatation;
- Easier to find relevant content;   
- Easier search for completed documents;
- Easier access to our resources.

The other thing you may notice is a pallette change. Cleardocs is a Thomson Reuters company and as the Thomson Reuters brand is orange, you’ll be seeing a lot more of this hue within the Cleardocs website.

They say that orange stimulates creativity, enthusiasm, warmth and social communication and Cleardocs likes to keep the lines of communications open for customers.

Some examples of the informative content we offer are listed below:

• ClearLaw is a monthly email that advises our customers of changes in legislation such as

• AFSL

• Major super reforms announced during 2013 Budget

• ClearNews which is how we advise of new Cleardocs products such as the recently released SMSF Minutes & Resolution Package.

While we're enhancing the website, you can still access our support lines -
either through our 24/7 helpdesk on 1300 307 343 or through email support@cleardocs.com.