Software Assistant

Denice Fraser, Marketing Manager

Software Assistant was recently acquired by Thomson Reuters and an integration of the product and interface platform has taken place.

As part of this integration, Register Assistant company registrations are being managed through Cleardocs. Register Assistant customers were moved to Cleardocs and are now enjoying our document creation process.

Our ability to swiftly work through product and platform integrations such as this reinforces our focus to remain agile and relevant to small accounting practices.

In order to address user pain points or cloud-based solution trends, we continue to work with business partners and customers alike, in proactive and reactive ways.

Through our regular communications and contact with you, you may occasionally hear about the products and services Software Assistant has to offer tax and accounting practitioners. 

Please be assured that if we do share information on the solutions available through Software Assistant, we will only do so because we believe the information may be of interest to you. Any contact will only be made through unobtrusive means and you are able to opt-out of receiving emails on product updates at any time.

Should you require further information on Software Assistant please visit this web page.



+CleardocsThomson Reuters

Above the clouds

Thomas Lam, IT Manager

Back to the future

Cleardocs, like Salesforce and NetSuite, pioneered comprehensive online solutions for small and large businesses in Australia.

Back in 2000, Cleardocs founder Christopher Balmford - a renowned plain-language expert - had the vision of providing cost effective company registration and legal document services to accountants and law firms through technology that meant customers had “zero IT maintenance”. Christopher was aware that traditional software could be too complicated and expensive to install, configure, use, and update and upgrade.

Seven years later, this sort of self-service online business model is known as “Cloud Computing”.

Beginning ... Better… Bigger…

Before Cleardocs launched in 2002, it was building its site and technology.

Then from 2002 to 2007, the IT team at Cleardocs added the following features to the system:

• fully automated printing and binding solution with our printing partner,
• version tracking solution for SMSF trust deeds,
• online co-branded solution for our partners such as GlobalX and Thomson,
• fully integrated solution for Cleardocs CRM system,
• online and easy to use white-label legal document solution for accounting and law firms.

In 2007-08, we needed to completely revamp our underlying technology to cater for the high volumes of users and our steadily expanding product range. The revamp was a major project, that we were glad to deliver. As part of the revamp, we made the site faster for our customers, and we made it easier for us to upgrade and expand.

In the next 12 months after completing the revamp, we have added:

• 6 new products and 2 products upgrade,
• integration legal document review solution with Maddocks
• search functions for ClearLaw articles,
• translation services for Legal FAQ, Product and ClearLaw pages,
• integrated solution for Cleardocs accounting system,
• blogs and social networking support.

Do you want even more?